Note my ideas are from working on gas furnaces but I doubt there are many 
differences.  Does this thing have any pilot light or thermocouple?  Many logs 
are just hand light with a match but I think some of the newer are spark 
ignition with a pilot.  If it has such, does the burner never light, just some 
burn or what?  You may have a problem with these controls.  The thermal couple 
or flame sensor or sparker are the most likely culperts here.
For burner cleaning.
The way I have done it is to take a hacksaw blade.  Try to pick one that will 
just fit the groove in the burner and scratch out the carbon and rust.  If you 
need to use one smaller and put sandpaper around it.  When all the loose stuff 
is cut out use compressed air to blow all the loose stuff out.If after this 
some are burning different than others I would clean the orfices.  You will 
again have to remove the burners and screw the orfices out with a wrench.  Then 
with very fine wire Clean out the goonk from them.
  ----- Original Message ----- 
  From: Kevin Doucet 
  To: [email protected] 
  Sent: Monday, December 28, 2009 1:48 PM
  Subject: [BlindHandyMan] help cleaning gas logs


    
  Hi list,

  my friend's problem with the electrick heat continues but for now 
  they are using gas logs. They are not staying lit and the company 
  they purchass the propain from tells the logs probably need cleaning.

  What is envolved in cleaning gas logs?

  Thanks for your help.



  

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