The Broadband forum in the QED initiative 
(https://www.broadband-forum.org/download/TR-452.1.pdf)  us “structural” to 
capture the “impairment” from technological / topology    issues.

Neil

> On 5 May 2021, at 01:02, Livingood, Jason via Bloat 
> <[email protected]> wrote:
> 
> Like many of you I have been immersed in buffer bloat discussions for many 
> years, almost entirely within the technical community. Now that I am starting 
> to explain latency & latency under load to internal non-technical folks, I 
> have noticed some people don’t really understand “traditional” latency vs. 
> latency under load (LUL).
> 
> As a result, I am planning to experiment in some upcoming briefings and call 
> traditional latency “idle latency” – a measure of latency conducted on an 
> otherwise idle connection. And then try calling LUL either “active latency” 
> or perhaps “working latency” (suggested by an external colleague – can’t take 
> credit for that one) – to try to communicate it is latency when the 
> connection is experiencing normal usage.
> 
> Have any of you here faced similar challenges explaining this to 
> non-technical audiences? Have you had any success with alternative terms? 
> What do you think of these?
> 
> Thanks for any input,
> Jason
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