Check the mailer daemon logs for the email addresses of the person
complaining.  It could be a sendmail configuration problem, or it could be
spam filtering on the receivers side.

On Thu, Oct 11, 2012 at 9:34 AM, Travis Desell <[email protected]>wrote:

> Some of our users are reporting that they aren't getting the password
> reset emails (and they've checked their spam folders and they aren't there).
>
> When I try and send myself a password change email, everything seems to be
> working fine, and I get the email correctly.
>
> Any idea what might be happening here?  Checking the apache error logs no
> errors are coming up related to those webpages...
>
> --Travis
>
> ---------------------------------------------------------------------------
> Travis Desell,  Assistant Professor
> University of North Dakota - Dept. of Computer Science
> [email protected] - cell: 518-867-1054
> Streibel Hall Room 220 - office: 701-777-3477
> 3950 Campus Road Stop 9015
> Grand Forks, North Dakota 58202-9015
>
> Homepage ( http://people.cs.und.edu/~tdesell/ )
> MilkyWay@Home ( http://milkyway.cs.rpi.edu/ )
> DNA@Home ( http://volunteer.cs.und.edu/dna )
> Worldwide Computing Laboratory ( http://wcl.cs.rpi.edu/ )
>
> ----------------------------------------------------------------------------
>
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