Jonathan: Thanks for sharing the info about the file not opening. I thought that might be the case, but just wanted to be sure and try. LOL.
I don't mind being patient because I know this is a known issue, and I know HW does pay a great deal of attention to this list, and that is truly, in my opinion, the best thing a company can do. I say this not just from a blindness technology perspective, but if or when any company takes the time and effort to setup and monitor a list for its products, that's just good business and customer relations practices.ddddway to go HW! Now get back to that great research! "grin" Katie
