Hi Jonathon;
My unit is about 2 years old.  Will all those who get a transplant get a new
battery, or will we have to pay extra?
Terry Powers


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: Wednesday, September 07, 2005 3:01 PM
To: Braillenote List
Subject: Re: [Braillenote] A question


Kathy, we inspect the unit before transplant to insure there are not any
serious existing defects. Assuming it passes this test, we go ahead with
the transplant and you are given a warranty as if you have purchased a
brand new machine. This covers the entire unit.

Jonathan Mosen
BrailleNote Product Marketing Manager
HumanWare

DDI: +1-925-566-9265
http://www.humanware.com


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