Don;
I am going to get an m power.  Can you explain this reset and how would you
know when to use it.  I have never heard of it before.
Always adding something new, they did to the pk.
Terry Powers

-----Original Message-----
From: Don Bishop [mailto:[EMAIL PROTECTED]
Sent: Thursday, August 25, 2005 2:00 AM
To: Braillenote List
Subject: Re: [Braillenote] Problem and question


Jim,

If the MPower is totally dead apparently, the service reset may well fix the
problem.  This is the one done by holding down the record button and
pressing reset.  

The record button is a very small button on the same side of the MPower as
the reset button, but further toward the front of the unit.  

It's a small button almost flush with the surface of the case.  It can be a
bit tricky to find at first, and apparently Humanware does not recommend
doing this reset 
except when really necessary such as in the case you described.

I've talked to a couple others using the MPower who have had similar
experiences to the one you describe, and I've also had a couple myself.
They are 
extremely rare, but they can happen.  

Have him try it and I'll bet it will clear the unit.  

He still should not loose any data, I never did.

Don





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