Hi Jonathon; Thanks for your comforting answer. Terry Powers
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Wednesday, August 17, 2005 6:14 PM To: Braillenote List Subject: RE: [Braillenote] Calibration Hi Terri. I changed the subject line to reflect your question. We're glad to run this list to help customers. But one of the dangers is that it can create a false impression or even panic among prospective customers. I can honestly say that the BrailleNote mPower has been a very successful launch. There are a couple of people who have reported issues with battery calibration. Sometimes this is because the process is very different from the old one and this can sometimes cause confusion. But I think in a couple of cases, there is a genuine problem with the battery in the unit. This can happen from time to time and if it happens to often, it's something we take up with the supplier. Initial indications though are that it's a rare problem given the number of units that have been shipped. So I think you can have a high level of confidence in the quality of the BrailleNote mPower. Hope this helps. Jonathan Mosen BrailleNote Product Marketing Manager HumanWare DDI: +1-925-566-9265 http://www.humanware.com ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
