Hi Richard, After reading your last message I decided to try downloading a book from nls web braille.
I went to the site and located a book I wanted. I clicked on the link containing the br number and after several seconds it came up showing the http line. I did a control with s on the qt which would be a space with s on the bt. I was asked for a folder name and selected one and hit enter. I was asked for a file name and gave it one with a .brf extension and again hit enter. Once I got the "saved" message I exited the browseer and opened the book in the book reader. It opened as a braille book just as it should. Not sure why you're having this problem. I don't recall if you said which version of keysoft you're using but I'm using 6.11 here. If you done all of this, and it still doesn't work properly, you may want to try a reset, either a simple one or the 4 5 6 reset and see if that will help. It certainly works here, so must be something strange on your end and maybe the reset would clear it. Don
