Rhonda:

She has KeySoft 6.11 and is using Outlook Express.   

Nancy

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Rhonda Clark
Sent: Monday, August 22, 2005 11:27 AM
To: Braillenote List
Subject: re: [Braillenote] Reading E-Mail Messages

I wonder if they're actually sending them in a pdf format.  What is her
upgrade for KeySoft, and what are the e-mails being written in?

> ----- Original Message -----
>From: "Kevin & Nancy Kuhlmann" <[EMAIL PROTECTED]
>To: <[email protected]
>Date: Mon, 22 Aug 2005 11:12:04 -0500
>Subject: [Braillenote] Reading E-Mail Messages

>Hello:

>I am working with a person at a local high school with her BrailleNote BT.
>When the school tries to send her e-mail messages she cannot read them.
>They contain garble instead of words.  They do work on a network, and 
>they do have the setting for send all messages in plain text checked.  
>She can receive messages from people outside the school and read them 
>without a problem.  Any ideas as to what could be causing this?

>Nancy



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