I know that with the upgrade, some messages cannot be read.  I'm assuming that 
the documents cannot be read with this.  I get many messages that say "KeySoft 
cannot recognize this version".  This isn't much help, is it?

> ----- Original Message -----
>From: "Kevin & Nancy Kuhlmann" <[EMAIL PROTECTED]
>To: "'Braillenote List'" <[email protected]
>Date: Mon, 22 Aug 2005 12:12:45 -0500
>Subject: RE: [Braillenote] Reading E-Mail Messages

>Rhonda:

>She has KeySoft 6.11 and is using Outlook Express.

>Nancy

>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED] On Behalf Of Rhonda Clark
>Sent: Monday, August 22, 2005 11:27 AM
>To: Braillenote List
>Subject: re: [Braillenote] Reading E-Mail Messages

>I wonder if they're actually sending them in a pdf format.  What is her
>upgrade for KeySoft, and what are the e-mails being written in?

>> ----- Original Message -----
>>From: "Kevin & Nancy Kuhlmann" <[EMAIL PROTECTED]
>>To: <[email protected]
>>Date: Mon, 22 Aug 2005 11:12:04 -0500
>>Subject: [Braillenote] Reading E-Mail Messages

>>Hello:

>>I am working with a person at a local high school with her BrailleNote BT.
>>When the school tries to send her e-mail messages she cannot read them.
>>They contain garble instead of words.  They do work on a network, and
>>they do have the setting for send all messages in plain text checked.
>>She can receive messages from people outside the school and read them
>>without a problem.  Any ideas as to what could be causing this?

>>Nancy



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