Sarai, I think what you've got here is a system crash. You probably need
a new hard disc. Call tech support.



Susie Stageberg
Project ASSIST with Windows
Iowa Department for the Blind
(515) 281-1351 
[EMAIL PROTECTED]

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sarai
Sent: Monday, August 22, 2005 12:32 PM
To: Braille Note
Subject: [Braillenote] HELP Major problem here


Hi,
Okay, I've been using VN/BN products for five years and this has never
happened before. Yesterday afternoon, I was riding in a car and I went
to use my GPS, well it wasn't there, so I did a  reset and it still
wasn't there, so I reinstalled it and was working fine. I got to church,
scanned for a wireless network and connected to the net for a second and
was fine, I used my GPS on the way home and was fine. I got home and
went to get on the net and I noticed my settings were gone. After doing
a reset with no keys held down, I noticed that everything was gone but
my GPS! I mean everything was gone, I have no data bases, I have none of
my created files or folders. I did all three types of resets and nothing
is there. I even have no keymail or keylist data bases. This has never
ever happened to me before! So can some one help? Oh and I need the
tecksupport number for here in the US because that too was on my Braille
Note. Thanks,

Sarai D. Bucciarelli 


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