To whom it may concern: I hope this note is going to technical support. I have spent all night looking around HUMANWARE's web site to find the right address for technical support!
The serial number to my Braille note is #40291, and my name is Linda Lupaczyk. 1. I misplaced the form I needed to fill out concerning the one-year warranty on this machine Can you send me another form? My address is 2803 Newnan Ridge Ct, Herndon, VA 20171. 2. I have started using the E-mail feature in my BRAILLENOTE BT and am having a problem with getting a message saying there is not enough room on the disk to download all my messages. I don't know how much the disk should hold, but I had 25 or 26 messages and was told, after only 15 messages were downloaded that there was not enough room to download the rest. Another time I was sent this message after only six messages downloaded. I had to turn to my pc to read the rest of them. Is this a bug in this version of Braille Note, or is there something wrong with mine alone? I think I have the latest version of the BRAILLENOTE BT. By the way, where can I go in the BRAILLENOTE to find the version? 3. Are there any hot keys for using the net? I ask because when I use my computer with JAWS, there are hot keys for going to the right place on forms to input information. I tried using the cursor routing buttons, but that didn't seem to work. My next day off is Friday, October 28. If you could call me on Friday some time between 1:00 a.m. and 4:00 p.m. EST, I would really appreciate it. Sincerely, Linda Lupaczyk phone: (703) 860-1530.
