Hello Moe, Firstly, please ensure that you are using the compactflash card that Humanware sent to you. You will need to run the file containing your product key first, as per the instructions.
Next, please ensure that you have the card in the back slot and not in a PCMCIA adapter and inserted in the side slot. If you are still experiencing this issue, please contact your local Humanware office to obtain technical support. Regards, Dean Jackson BrailleNote Product Specialist Humanware 11 Mary Muller Drive Christchurch new Zealand DDI: +64 3 940 2265 Fax: +64-3-384 4933 Email: [EMAIL PROTECTED] Internet: www.humanware.com Skype: pulsedata-support-nz__________________________ ----- Original Message ----- From: "Moe Enguillado" <[EMAIL PROTECTED]> To: "Braillenote List" <[email protected]> Sent: Friday, October 28, 2005 1:05 PM Subject: [Braillenote] updating troubles > Hello list. I have been trying to update my BN to 6.11 and the update > will not work. I have done everything the instructions tells me and the BN > will just ignore the update completely. Someone told me once that I may > have to delete some files in the keysoft windows directorie but they wern't > sure as to what they are. Does any one have any ideas as to what these > files are and what else I could try before i result to sending the unit > in to humanware? > > > Thanks in advance > > Moe > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote >
