I'm not sure why you are having problems with the MSWord format.  It is
definitely not a universal problem with the unit itself.  I only use MSWord
format and have the BN set to alwasy save files as that format and I save them
on an sd card that I take to the PC all the time and open the MSWord files
flawlessly every time.

I'm still new to the BN so I don't have specific directions for you but you may
want to check your email settings and how it handles attachements.  My guess
would be that this is where the real problem lies.

Cindy

Quoting Katie Frederick <[EMAIL PROTECTED]>:

> Ok, so, I have a question.  I've previously posted about my attachment
> issues.  So, today I thought I'd try to export the MSWORD files the mPower
> couldn't read and put them into RTF files using the "export file option".
>
> Everything would go ok, but when I would open the file, it would be blank.
> Am I just going to have to resort to using my PC to do this kind of work with
> a file...  making it an RTF file on the PC?
>
> Thanks all!
>
> Katie
>
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