Hello Melanie, >From what you are describing, it sounds like there is a problem with the email folders.cdb file in the KeyList folder. Erase this file and when you go back into the email application, you will be prompted to let KeySoft create the database again.
If this does not fix the problem, you would need to delete the address list.cdb file in the KeyList folder, as the problem will lie in this database, as you will have already eliminated the email database as being responsible if you get to that point, that is. Regards, Dean Jackson Customer/Technical Analyst Humanware DDI: +64 3 373 6184 Fax: +64-3-384 4933 Email: [EMAIL PROTECTED] Internet: www.humanware.com Skype: pulsedata-support-nz__________________________ ----- Original Message ----- From: "Melanie Peskoe" <[EMAIL PROTECTED]> To: "Braillenote List" <[email protected]> Sent: Monday, August 08, 2005 9:18 AM Subject: [Braillenote] Dean - email access denied > Dean, > I have set up the wireless connection and it is working beautifully on the > web, however, I cannot access email. After I have established a connection, > from the main menu I press E then W (or R) and I can't even get into the > blank email to write before the BN beeps once and announces "access is > denied." Is this a problem in the database? With Rhonda's help I did a JKL > resent and no luck there either. I have tried the smtp authentication both > ways, yes and no. I have set the pop and smtp servers as > mail.bellsouth.net, which is what they are set to in outlook express. Any > ideas? > Thanks in advance, > Melanie > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote >
