Kathy, I wasn't asking you to design it, I just wondered what it would have that the current one doesn't. I'm obviously not understanding something here. The "eventually" was only referring to using the book reader to search the individual manual chapters which, I will gladly admit, is no excuse for a real help system. My only point was, since I have spent the last three years touting the virtues of the BN help system, I want to know what's wrong with it. It makes the standard Windows help system look like a walk through a war zone. Just out of curiosity, do you have an example of a really rigorously written help system? One that HW could learn from? I just feel bad on two counts, one, that I've been singing the praises of an inadequate help system, and second, that I seem to have caused some offense, which was my last intension. Thank you for understanding and being patient, it's been a long day and I finally get to go home! Yay!
Sarah -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Kathy Williams Sent: Wednesday, August 17, 2005 4:50 PM To: Braillenote List Subject: re: help system: was RE: [Braillenote] question about displays. Well, Sarah, that's why there are people called Technical Writers who do this for a profession, and get big bucks for doing it. Your term eventually is the clue that this help system is not as easy to use as it might be. A good help system gets the information you need promptly without meandering through extraneous topics, details, and related comments. Perhaps you haven't yet had experience with a really rigorously written help system as they are few and far between. ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
