Hello Chuck, You need to be disconnected in Activesync before the delete partnership option is active. If it still isn't active, there are no partnerships Activesync should know about. You can do a 456 or JKL reset on the BraileNote and that will get rid of the partnership information on the BrailleNote end.
Regards, Dean Jackson BrailleNote Product Specialist Humanware 11 Mary Muller Drive Christchurch new Zealand DDI: +64 3 940 2265 Fax: +64-3-384 4933 Email: [EMAIL PROTECTED] Internet: www.humanware.com Skype: pulsedata-support-nz__________________________ ----- Original Message ----- From: "Chuck Pettke" <[EMAIL PROTECTED]> To: "Braillenote List" <[email protected]> Sent: Thursday, September 01, 2005 3:25 AM Subject: [Braillenote] Active Sync question Hello again list members, I have a question about devices in Active Sync. I was having problems with Active Sync starting on my Windows 2000 PC and uninstalled it with the idea of reinstalling it. However, apparently I should have deleted the partnership with my BrailleNote for upon reinstalling it I cannot add the device "BrailleNote" because I am getting the "Device Name Is Not Unique" dialog with the message "This device name is already in use. You must enter a different name for your mobile device." I have not set up any devices on the newly installed Active Sync and cannot "delete" a partnership. The "Delete Partnership" option is disabled under the file menu in active sync. I have checked the registry for any references to BrailleNote and removed them after uninstalling Active Sync a second time. I then reinstalled Active Sync a second time but am still having this problem. I realize that I could add the device in as another name but would really like to resolve the fact that Active Sync still seems to have a "BrailleNote" device configured somewhere. ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
