Re: [Braillenote] Issues

[Stanley Littrell]

Corruptions aren't merely confined to the braillenote.  I too, 
understand the frustrations and feelings that customers may have, 
what really gets me angry is the terrible tone that some of the 
messages.  In other words, it is much better to have a possitive 
understanding approach rather than an angry bitter diatribe approach 
that accomplishes nothing but cause some of us to delete messages 
rather than read them.At 05:33 PM 7/14/2005, you wrote:
Hi Jim and List:

Jim, I appreciated what you had to say.  You are correct when you 
say there have been many messages to go through.  I do understand 
where some of the frustration is, however.  I don't know if any of 
you have noticed this issue, because so many other issues have been 
discussed.  I have seen many word separations as I have read through 
these messages.  That is a concern to me.  The things all of you 
would like to see are fine, but I'd really like to see things 
cleared up in what we already have.
I don't believe anyone really expects their BrailleNote to perform 
as a Desktop, a Laptop, or a Notebook.  But I do see the frustration 
when there are corruptions in words.  If people are going to school, 
it doesn't look great to have separated words and added punctuation 
marks.  This generally causes bad grades.  I believe people just 
expect it to perform as the BrailleNote they  originally purchased 
or to be able to send it in and ge!
>t it
>rep
>aired.  I just want to see what we already have function well, 
before thinking about other products.  There will be some that 
cannot afford new products.  What they have should work well.
I appreciate this list very much.  I appreciate Humanware having such a list.
I don't like to use up much space these days, so all of you take care.

Regards,
Rhonda Clark

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