Despite the fact that my unit, like yours, lives in its case, II'm able to reach the bottom and read my serial numbers on the bottom of the unit. When I receive my unit back for any reason, I inspect my unit to make sure that it hasn't been damaged in transit by shippers that choose to play football with it. There are times that I have received packages from other sources that have been packaged in a haphazard manner. Fortunately, I haven't experienced that problem with Humanware.

Regards, everyone.At 07:46 PM 9/15/2005, you wrote:
Carol, I don't know about the mPower, but the BrailleNote Classic does have the serial number on the bottom of the unit. Of course if it lives in its case like mine does, that doesn't help. <grin>

Peggy

At 01:46 PM 9/15/2005, you wrote:
Hi all,

Here's a suggestion for Humanware which would certainly aid a lot of us.

How about putting a Braille sticker on the base of our unit containing
our Serial Number?

I wasn't made aware of our serial number and just came across it by
chance, I think when I was carrying out a battery recalibration.

Alternatively this sort of documentation, together with information
about the warrantee and available SMA information should be given in
readable format.  We have received none of these in Braille and I keep
forgetting to ask friends to check the print.


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Carol
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