Hi Kelly. If you don't get the drive to work try a normal reset with no keys held down and see if that fixes your problem. I think a 4 5 6 reset will reset the flash disk you will net loose any data, but it will clear out some of the temop files. Try it with no keys held down and see if that works.

HTH.

Matthew

At 05:35 PM 7/29/2005, you wrote:
Hi folks,

I'm currently using hte External Disk drive available for the BN that connects through the PCMCIA slot on the right hand side. i'm running KeySoft 6.a, using a BT keyboard.

We are now trying to prove just how much the customers really rely on my boss, Peggy, for answers to their questions. So, i'm writing down who calls for her any time I answer a call for her even if I'm not taking a message. I wrote everything down this week, starting with such detail I think on Wednesday. I was getting ready to save the file to a disk as a Microsoft Word file to load on the computer for printing. The idea was good, but a no go. Once plugged in to the wall and the BN, the disk drive let me take out the disk in it with no problem. I put in the disk Peggy had given to me for these "phone log" files. I then pressed s-chord as if I were saving the file. Next I pressed backspace twice to move the the "drive" prompt. I pressed s for "storage card". The BN responded taht the system cannon find the specified drive. I turned everything off and tried a couple of more times.

After about 20 minutes of trying almost any combination of things I could think of, short of any reset because I odn't understand the difference between them, I told Peggy I'd have to bring it to her Monday.

I just got this External Disk Drive in June of last year and have only used it 3 or 4 times. Which is because I haven't been backing things up quite like I should, and when I have been have been backing up to some compact flash cards one of my Uncles just gave me.

Can anybody rescue me????

Kelly Stanfield
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