Hi Don, Well, after working with the unit for the last hour or so, the problem has become much more intermittent. I had two instances in the menu where I actually saw a dot pop back into place on its own. In otherwords, in the Word Processing Menu, the forth option down was Print a Document. Dot 2 in the t in Document displayed as an AR sign, but became a T before my very fingers! It seems like the exercising of the display has helped, as during the day, dot 3 was missing the majority of the time in the menus, file lists, and sometimes when editing a document. I did one service reset this morning, but not since exercising the display. I hope Jonathan or Dean will join this discussion, as I sure need HW's input. If the problem remains very intermittent or doesn't occur, then I will likely hold off on sending back the unit on Monday; at least I've got the weekend to experiment. Besides, I still want to get my GPS bluetooth receiver detected, so I'll be using the unit quite a bit, as well as for preparing for a training session I am conducting on Monday. The file will be save to a flash card, you can bet on that! By the way, yes, I always close files before performing any resets. More to come tomorrow. Best Regards,
Les -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Don Bishop Sent: Friday, November 04, 2005 11:14 PM To: Braillenote List Subject: RE: [Braillenote] mPower Help Hi Les, Does this only happen in the menus or also when you're reading or editing text? If it only happens in certain applications, a service reset might be helpful. As long as you have all files closed which I'm sure you would do for any reset, there shouldn't be a problem. You do the service reset by pressing the record button on the left-hand side of the bn and simultaneously press the reset button. Once you release the reset button, there's no need to continue holding down the record button. This is a major reset so you will need to reset the clock, but the prompts are good as you would expect. On the otherhand, if dot 3 is not there when reading or writing text, it just may be something with the braille display. Sure hope you don't have to send it back especially right after getting it. Don ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
