I have seen this error a number of times.
And no reset is going to help you here.  This Braillenote will have to
go into Humanware for repair.  I don't mean to sound so sure, but I've
seen it happen four times, and each time it was a flash disk failure.


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of estin
Sent: Friday, December 02, 2005 3:44 PM
To: Braillenote List
Subject: Re: [Braillenote] intro and a serious crash problem


Maybe you ned to um grade you think

> ----- Original Message -----
>From: "Sharon S" <[EMAIL PROTECTED]
>To: "Braillenote List" <[email protected]
>Date: Fri, 2 Dec 2005 22:51:03 +1100
>Subject: Re: [Braillenote] intro and a serious crash problem

>Hi, have you tried a jkl (456) reset? If this doesn't help I'm not sure
what
>else to suggest except it might need to go in to get fixed.

>Good luck,
>>From Shaz.
>----- Original Message -----
>From: "Chris Judd" <[EMAIL PROTECTED]
>To: <[email protected]
>Sent: Friday, December 02, 2005 4:30 PM
>Subject: [Braillenote] intro and a serious crash problem


>Hello all,

>My name is Chris and I am from Missouri.  First, I would like to say
that I
>am glad to be on this list and I hope to participate in the discussions
>about the Braille note.

>Now, on to my problem.  Tonight, I was going to write something in my
>Braille note and when I turned it on, all the keys were frozen.  So, I
did a
>warm reset, and got the following message:
>"Flash Disk warning, an error occurred while formatting the flash disk
>folder error code 31"
>Then, I checked to see if my folders were their, and nothing was their,
>including the default folders that the company had.
>In case anyone from Tech support is on this list, here is my keysoft
info.
>Keysoft version 3.03
>build 1795
>serial number 12017-12017-0801-us
>kernel version 3 feb.  7, 2001
>I hope that I can get some suggestions on what to do.  If you would
like to
>contact me off list, my e-mail address is:
>[EMAIL PROTECTED]
>Thanks in advance,
>Chris Judd

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