Hi Carol, When your battery is not completely flat, you should hear and see a mesage that says "ac adaptor on" when the BN is receiving power from the charger. As far as resets are concerned, they are covered thoroughly in Appendix C of the manual, "troubleshooting." Here's a simplified explanation of what you lose: Software reset (no keys held down): no files or settings, except maybe some defaults at various prompts If a file or E-mail is still open and you have not saved it by exiting, you will lose the file or any changes you made to it. 1-2-3 reset: simply runs the original version of KeySoft that is burnt into your KeySoft system disk. The data you lose is the same as the soft reset. Hard reset (re-initialize): Anything in the BrailleNote's memory will be re-initialized. Date and time settings are lost. All files on the Keysoft system disk that were saved by you are lost. No files on the flash disk are lost. Hope this helps to some degree. Best, Sam
Carol Pearson <[EMAIL PROTECTED]> wrote: Hi all, Well, it had to happen to us, just three days after our BrailleNote arrived, after considerable use, the battery went down to a "Battery Low" state as we were reading an item from the manual . . .. (That was the first time we'd heard it.) Within a second or two, we heard a strange noise (a little like the speech skating across the text) and then everything went dead. We plugged in the power, left it for a little while but still we heard no message. . . .. We tried all three resets. NOTHING! I tried a couple more times - with no response . . .. Then we both left it for a while, to think what we wanted to do next. Mike decided to plug in the power cord again. This time he wiggled it about in the socket a little, well, pushed it in rather firmly - there was a beep and things sprang back into life! This isn't quite what we expected to happen at the first "Battery low" warning, but we're not particularly bothered and only glad that we don't have to send it back, as we had envisaged. Now for some questions: 1) As we had the "Help" open at the time, are we likely to have lost anything vital, or will the "resets" have fixed that? 2) I'd be grateful for a further explanation of these resets - what each one actually does by way of restoration and what we stand to lose when using them. (I find I haven't taken in the manual explanation on this one.) Finally, when the battery begins to go down again, are there any steps we should follow that perhaps we missed out on this time around? We're just so glad our mPower is "empowered again" (excuse the pun)! -- Carol [EMAIL PROTECTED] ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
