Hello Jonathan
I know the underlying working of the keysoft structure out of in-depth
knowledge of the technology. I believe your miss leading the customers
again by telling them that keyword is a actual word processor when in
fact it is a name given to the option on the keysoft shell but its
underlying engine in in fact word pad. 
This sounds familiar such as it did when miss information was giving in
the users manual about the "most popular" protocols being supported by
the email program. 
When in fact it is only when the pop protocols, and the humanware says
that the unit is for on the go professionals, but tell me I could have
swore that more professionals used exchange over pop. Cause pop is only
for isp uses. And what about imap or http?
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Wednesday, August 10, 2005 11:08 AM
To: Braillenote List
Subject: re: [Braillenote] Problem opening file

Hello Gabe, the BrailleNote PK does not use Wordpad. Rather it uses
KeyWord, a word processor designed by HumanWare that offers
compatibility with a number of commonly used formats.

Jonathan Mosen
BrailleNote Product Marketing Manager
HumanWare

DDI: +1-925-566-9265
http://www.humanware.com



gabe vega using pk <[EMAIL PROTECTED]>
Sent by: [EMAIL PROTECTED]
10/08/2005 07:51 a.m.
Please respond to
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Subject
re: [Braillenote] Problem opening file






the issue might be that because our all mighty word processor is "only" 
wordpad, not a microsoft word clone as they would want you to think.
the 
file might be to large? sorry for not being able to help.
gabe

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