Hi Jim, the first thing I would check is that not only the recording level
is the same, but also the sampling rate and bit depth. 8 bit files will
sound a lot poorer than 16 bit files. If you have the settings identical,
then you may indeed have a hardware issue.

Jonathan Mosen
BrailleNote Product Marketing Manager
HumanWare

DDI: +1-925-566-9265
http://www.humanware.com


                                                                           
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             19/10/2005 11:17          recording                           
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Hi Dean and Jonathan and other knowledgeable persons on this matter,

When I first got my M-power, I complained that when I tried to record using

the default settings, my recording sounded as if I were talking through wax

paper, I couldn't understand my own recording.  I thought my audio recorder

wasn't working properly till I set the level from the default 12 to ten.  I

then could understand my recording but I still don't think it is quite
right.  My wife's m-power works just fine at level 12 and her recording is
good and clear even at the poorer quality settings.  I still think my audio

recorder has a frying sound in the background.  Should I do a 4 5 6 reset,
the settings go back to the default where I get the fuzzy, sounding
recording i can't understand.  I need to be certain I set the record level
to ten in order to get a proper recording.  Might this be a software
problem or do I have some component problems with my unit? I do know others

have complained about this as well and decided as I did perhaps that I had
to set my record level to ten in order for the BN to record audio
properly.  My serial number is 40470.  Has this been investegated?

I'll be happy to send you a couple of audio attachments to show you this
problem.  As I say, my wife's unit works properly at the default settings
where mine does not.  Do you have observations on this please?

Jim Aldrich

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