I have the same issue with my planner also!!!

Christopher


On 12/19/05, Robert Stigile <[EMAIL PROTECTED]> wrote:
> thanks don,
> As for Dean, I have sent him emails on this issue when I had my classic
> running keysoft y6.1.1 and he said they would document it but that was all
> that I heard on that at the time.
> I don't know if something new has come along and they have an answer now or
> not so hopefully he can help as well.
> thanks for you help.
> Robert
> ----- Original Message -----
> From: "Don Bishop" <[EMAIL PROTECTED]>
> To: "Braillenote List" <[email protected]>
> Sent: Sunday, December 18, 2005 9:24 PM
> Subject: Re: [Braillenote] planner
>
>
> > Thanks Robert.  I'll certainly try to reproduce it here and let you know
> what happens, one way or the other.
> >
> > I sure don't blame you for not wanting to send your MPower back if you can
> possibly avoid it.
> >
> > Hopefully Dean is monitoring the list and can also look into this one.
> >
> > Don
> >
> > On Sun, 18 Dec 2005 21:21:17 -0800, Robert Stigile wrote:
> >
> > Hello don,
> > I have a Mpower running keysoft 6.2 build 25.
> > It doesn't matter what kind of reset is performed.
> > I just had it happen again tonight.
> > I set an alarm with an appointment for 5:15 and a alarm with an
> appointment
> > for 6:00.
> > after the alarm sounded at 5:15, I then did a reset and when 6:00 came
> > around there was no alarm.
> > If you can reproduce it, I would really appreciate it for I really don't
> > want to have to send my unit in again.
> > I had asked them to fix this while it was there, and it is still occuring.
> > so any input will be greatly appreciated.
> > Robert
> > ----- Original Message -----
> > From: "Don Bishop" <[EMAIL PROTECTED]>
> > To: "Braillenote List" <[email protected]>
> > Sent: Sunday, December 18, 2005 9:09 PM
> > Subject: Re: [Braillenote] planner
> >
> >
> > > Robert,
> >
> > > I can't remember: do you have a bn classic or MPower? Which version of
> > keysoft are you using if it's a classic?
> >
> > > Also, you mentioned that the alarm doesn't sound after a reset.  Is this
> a
> > simple reset or a 4 5 6 reset?
> >
> > > Just trying to set up a senario so I can see if I can reproduce it here.
> > If you  have a classic I may not be able to help though since I have an
> > MPower which may
> > > act differently.  This really is a strange one though.
> >
> > > Don
> >
> >
> >
> >
> >
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