Hello Richard, I'll need to talk with one or two of the BrailleNote Developers and get back to you on this one. I can't say that I've personally seen this in our release builds so I'll see what other possible solutions we might try.
Regards, Dean Jackson Humanware Christchurch New Zealand. ----- Original Message ----- From: "Richard Turner" <[EMAIL PROTECTED]> To: "Braillenote List" <[email protected]> Sent: Friday, November 18, 2005 3:38 AM Subject: Re: [Braillenote] PK and USB malfunction? Hi Dean, No. I did a c1c4 reset, plugged the usb cable back in and it is doing the connect/reconnect/connect/reconnect dance again. Any other ideas? Richard At 06:26 PM 11/16/2005, you wrote: >Hi Richard, > >Does the problem disappear on a c1c4 reset? If this is usually the case, >our Verification team have pointed out that this is a known issue on the >BrailleNote PK. > > >Regards, > >Dean Jackson >BrailleNote Product Specialist >Humanware >11 Mary Muller Drive >Christchurch >new Zealand >DDI: +64 3 940 2265 >Fax: +64-3-384 4933 >Email: >[EMAIL PROTECTED] >Internet: >www.humanware.com >Skype: >pulsedata-support-nz__________________________ >----- Original Message ----- >From: "Richard Turner" <[EMAIL PROTECTED]> >To: "Braillenote List" <[email protected]> >Sent: Thursday, November 17, 2005 3:04 AM >Subject: Re: [Braillenote] PK and USB malfunction? > > > > I now get the same thing happening at home on my computer running > > Windows XP Home Edition. I haven't used Activesync in a long > > time. I am wondering if it is a problem in the 6.01 PK update? > > I never had this problem before. > > > > Anyone from Humanware please chime in? > > > > Richard > > > > on Tuesday 11/15/2005 06:23 PM, Mary Ellen Earls said: > > >I get this all the time I don't know what the problem is. > > > > > >----- Original Message ----- From: "Richard Turner" ><[EMAIL PROTECTED]> > > >To: "Braillenote List" <[email protected]> > > >Sent: Tuesday, November 15, 2005 3:34 PM > > >Subject: [Braillenote] PK and USB malfunction? > > > > > > > > >>For some mysterious reason, when I plugged my PK into the USB port > > >>today, the computer decided that the "usb device has malfunctioned..." > > >>I hear the connect tone and then the disconnect tone, > > >>repeatedly. Once in a while, activesync tries to connect, but doesn't >hold. > > >>Does anyone have a solution for this? This hasn't happened quite > > >>this way before. > > >>The computer is an HP running Windows XP Pro. The PK is running > > >>Keysoft 6.01. > > >> > > >>The Activesync connection is set to USB. > > >>I have been using the GPS with the Bluetooth receiver, but I > > >>switched the activesync connection back to USB before I tried to > > >>connect to the computer. > > >> > > >>Thanks for any wisdom. > > >> > > >>Richard > > >> > > >> > > >>___ > > >>To leave the BrailleNote list, send a blank message to > > >>[EMAIL PROTECTED] > > >>To view the list archives or change your preferences, visit > > >>http://list.humanware.com/mailman/listinfo/braillenote > > >> > > > > > > > > > > > >___ > > >To leave the BrailleNote list, send a blank message to > > >[EMAIL PROTECTED] > > >To view the list archives or change your preferences, visit > > >http://list.humanware.com/mailman/listinfo/braillenote > > > > > > > > > ___ > > To leave the BrailleNote list, send a blank message to > > [EMAIL PROTECTED] > > To view the list archives or change your preferences, visit > > http://list.humanware.com/mailman/listinfo/braillenote > > > > >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
