Jonathan: Thank you for adding in your input to this discussion. I appreciate it very much that HW is always looking to see how their products can be improved upon, and I appreciate having a list with staff members participating who take time and notes of the issues HW product users encounter.
Thanks again, and I can't wait to see what will become of the mPower in the future!!! Katie > ----- Original Message ----- >From: [EMAIL PROTECTED] >To: Braillenote List <[email protected] >Date: Tue, 01 Nov 2005 13:45:18 -0500 >Subject: re: [Braillenote] attachment issues! >Hi katie, the converter technology we use for dealing with Word files is >not perfect. Files that contain a lot of bullet points or certain other >formatting may break the Word converter. It's not so much the version of >Word, but rather the content of the file. I know you've been offered some >work-arounds, but I did want to add that this is a high priority for us and >we are researching how we might make the Word support better. Changes won't >make it to keySoft 7, but it's something that we are very aware of. >Jonathan Mosen >BrailleNote Product Marketing Manager >HumanWare >DDI: +1-925-566-9265 >http://www.humanware.com > Katie Frederick > <[EMAIL PROTECTED] > ght.edu> To > Sent by: Braillenote List > braillenote-bounc <[email protected] > [EMAIL PROTECTED] cc > .com > Subject > re: [Braillenote] attachment > 31/10/2005 08:22 issues! > p.m. > > Please respond to > Braillenote List > <[EMAIL PROTECTED] > .humanware.com > >Well, that's virtually impossible seeing as how the files come from a >professor... I'm also curious to know why the mPower is behaving in this >way... It's rather frustrating that I'm not able to open these >attachments, and that I have to wait to use my PC and ActiveSync to do so. >That's one of the benefits of the mPower right? To be able to open MSWord >and or RTF file types... I mean, this isn't even letting me save them as >keyword files... GRRR >> ----- Original Message ----- >>From: estin <[EMAIL PROTECTED] >>To: Braillenote List <[email protected] >>Date: Mon, 31 Oct 2005 20:05:27 -0600 >>Subject: re: [Braillenote] attachment issues! >>Oh easy I get this all the time >>tell your professor to take out all pictures diagrams tables lines simbles >and anything that's nt not just plane words >>> ----- Original Message ----- >>>From: Katie Frederick <[EMAIL PROTECTED] >>>To: Braille Note <[email protected] >>>Date: Mon, 31 Oct 2005 15:18:07 -0500 >>>Subject: [Braillenote] attachment issues! >>>I've had an issue with a few attachments I've received from a professor. >When I press "enter" on the attachment, the mPower prompts "detach or >read?". This is all fine, but here's where things get... frustrating. If >I choose detach, it'll bring up a message asking me if I wish to translate >the file into a KeyWord document. When I say yes, I receive a message >saying, "the file converter found the input file is not a valid word 6.0 95 >or 97 document." This is followed by me having to do a reset on the mPower >because it freezes. >>>If I choose to read the file, I get the same message as well. Does >anyone have a clue as to what this means? I have been able to receive some >attachments from this professor before, but I just don't get it! >>>If anyone has any ideas and or suggestions, they'd be great, because she >sends me class worksheets so I can follow along in class with the mPower, >but not if I can't open the attachments! >>>Thank you >>>Katie >>>___ >>>To leave the BrailleNote list, send a blank message to >>>[EMAIL PROTECTED] >>>To view the list archives or change your preferences, visit >>>http://list.humanware.com/mailman/listinfo/braillenote >>___ >>To leave the BrailleNote list, send a blank message to >>[EMAIL PROTECTED] >>To view the list archives or change your preferences, visit >>http://list.humanware.com/mailman/listinfo/braillenote >>-- >>No virus found in this incoming message. >>Checked by AVG Free Edition. >>Version: 7.1.362 / Virus Database: 267.12.6/151 - Release Date: 10/28/2005 >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote
