No that isn't the case. If a battery is dead enough it actually pulls so much power trying to charge that not enough power gets past the battery in the circuit to power your device. That is just the nature of devices with rechargeable batteries. I've had tape players, synthesizers, and other electronics that eventually had batteries so dead they prevented the device from working off an outlet. Some of those devices would allow you to remove the battery from the circuit and then they would continue to work, but the braille note and some other devices don't allow you to do that. This should actually be encouraging, because you probably don't have a braille note that needs repair, just one that needs a new battery. :-)

Sarah Van Oosterwijck
Assistive Technology Trainer
http://home.earthlink.net/~netentity

----- Original Message ----- From: "Matthew Horspool" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Friday, January 13, 2006 12:09 AM
Subject: Re: [Braillenote] Significant Crash


Hi,

The Humanware office basically said the same, but surely even if the
battery is dead, the BN should run off the mains?

----- Original Message ----- From: "Joseph Lee" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Thursday, January 12, 2006 10:34 PM
Subject: Re: [Braillenote] Significant Crash


This is Joseph. If the battery gauge indicates that
the battery has been remaining at 1% for over 24
hours, that means you have to replace the battery.
When you connect the AC power BN should detect it and
pop0up and say "AC adapter on." If it isn't then you
should check the power sourse is connected. Based on
the specifications you have outlined, it is likely
that your BN's battery needs replacing. It costs
around $80 US. I hope this information may help you.

--- Matthew Horspool <[EMAIL PROTECTED]> wrote:

Hi All,

While opening a file in KeyWord today, the
BrailleNote switched off due
to lack of power.  The battery level had been 1% for
about 1 and a half
days prior to this, so in preparation for
calibration I wanted to let
the battery run flat.  However the BrailleNote will
now only respond to
the reset switch, either alone or in conjunction
with other keys.

I have contacted my local Humanware office in the UK
and spoke to Tom in
technical support who said I should send it in, but
I wondered if anyone
here had any other ideas.

So far I have tried:
* Soft Reset (Reset only).
* Hard Software Reset (Reset with dots 1, 2, 3).
* Hard Hardware Reset (Reset with dots 4, 5, 6).
* Re-Running of upgrade procedure from Keysoft 6.1
to 6.11 (Reset with
dots 4, 5).
* continually switching the BrailleNote on/off as if
to fuse for half a
minute (recommended by local technical support).
* Leaving the BrailleNote on charge for two hours,
then re-trying
procedures above.
* Charging with two chargers - one from school and
one from home.

The response from these has been very small:
* The fuse action resulted in no response.
* All resets resulted in a beep, but no other
response.  With a PC card
inserted during a Software reset, it will spin up
but never spin down.
* The upgrade procedures run as expected, including
any errors, but on
completion resets only beep (see above).
* Charging for any length of time, with any charger,
does not appear to
resolve the problem.

BrailleNote Information:
* Unit Type: BrailleNote Classic BT
* Braille Display Type: 32 KGS Cells
* total Flash Disk Size: 16MB
* Hardware Revision Number: H1 (on last check)
* KeySoft Version: 6.11
* Colonel Version: 5.0
* Windows CE: 4.2
* Serial Number: 18388
* Purchase date: Between august and November 2004

I'd conclude that somewhere in all this the Flash
Disk or KeySoft System
Disk has become corrupted.

I've yet to re-contact the Humanware office but I
won't be able to do
that until late afternoon tomorrow due to school, so
if anyone here has
any suggestions I'd really appreciate them!

Thanks a lot in advance,
Matthew


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