My name is Jess Fox and I am writing in regards to an opinion that you have about the use of the BrailleNote list serve. I would like to share my opinion on the topic. Firstly, I have a question that is connected to your question of sending our questions to people who are not on the BrailleNote list. The question that I have is: Who are these individuals that you are referring to? Secondly, I would like to ask you another question about your opinion. The question is: Why isn't it cool to be wading "through five, ten even twenty messages of the same question be replied to contiguously?" In my opinion, this is a good thing because the more ideas, suggestions, or tips that you have can assist you in finding the right answer for your specific case. I would like to ask you to keep one important factor in mind and this factor is that the BrailleNote can do strange things that are abnormal. For instance, you are trying to delete a folder off your BrailleNote and you are a new user of the BrailleNote. The manual gives you the keyboard commands and you follow them. However, you get an error message that says that no folders can be erased. You hear about the BrailleNote list and you decide to send the list an email that states your problem as well as asking any one if they have any other suggestions for you. You log online the next day and you see that you have several responses to your post about deleting folders. You read them all and you figure out your problem. You were able to solve your problem because you had several suggestions and not just one. But, lets say that you only got one response to your email that you sent to an individual off the list serve and there suggestion did not solve your problem. You would be stuck with an issue that you can not solve the problem. A person might claim to know everything about the BrailleNote and you might believe them because you have heard that they might have helped other individuals with complicated problems. The truth is that no one knows everything about computers because they are always changing. In my opinion, this is why it is good to have several replies to your questions because you can get different suggestions from different individuals. Thirdly, I would like to respond to your thoughts on the discussion over the BrailleNote and how it compares to other PDA's as well as Humanware wanting to continue this list if we abuse it. I would like to inform you of something that you might not have realized before about this BrailleNote list serve. The thing that I would like you to realize is that: Humanware has it's technical support staff use this list serve to respond to questions about the BrailleNote. In my opinion, the technical support staff are the people who give the BrailleNote software designers new ideas for there software and the technical support staff get these suggestions from monitoring the list serve. They watch for common complaints that people have and the technical support staff give these complaints to the software designers. In my opinion, I think that "The palaver back and forth about whether or not the Braillenote should be like a laptop or not like a laptop or whether or not it should be able to do certain things, should not be discussed over and over on the list" is a grate thing because it gives Humanware suggestions on how they can create a BrailleNote that can meet the standards that are being set by their customers and I think that it is a win win situation with this topic. I think this way because we get what we want in a BrailleNote when they listen to our suggestions and Humanware sets a new standard for other assistive technology companies to meet.
On 7/13/05, raymond bishop <[EMAIL PROTECTED]> wrote: > Hello to the List; > > I understand that we all have questions and I also understand we need to > have clarification, what I don't understand is why we can't email our > questions to certain individuals off list. When a question has been > broached and some one may have an answer, it is great for the answer to be > given on the list, however, it is not cool when we have to wade through > five, ten even twenty messages of the same question be replied to > contiguously. I would ask, that we remember the rules we agreed to when we > signed up for this list. The palaver back and forth about whether or not > the Braillenote should be like a laptop or not like a laptop or whether or > not it should be able to do certain things, should not be discussed over and > over on the list. Opinions are great overkill is unnecessary. So, please > try and remember the rules so HumanWare will want to continue this list. If > we abuse it, than it does us no good. Where does the learning come in if we > can't live up to the rules. > > > > Raymond Bishop > > Laser: (206) 888-8100 > > > -- > No virus found in this outgoing message. > Checked by AVG Anti-Virus. > Version: 7.0.323 / Virus Database: 267.8.14/48 - Release Date: 7/13/2005 > > > > > -- > No virus found in this outgoing message. > Checked by AVG Anti-Virus. > Version: 7.0.323 / Virus Database: 267.8.14/48 - Release Date: 7/13/2005 > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > >
