Hello Jonathan,
Thanks for this good news.
It is nice to know that Humanware is listening to their customers.
Virgie Underwood
----- Original Message ----- From: <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Tuesday, September 13, 2005 2:18 PM
Subject: Re: [Braillenote] Suggestions and questions


Hi Virgie, one thing we are looking at is an external battery pack for
secondary use that will connect to the AC adaptor outlet. I can't give an
estimate as to when this might be done right now but it is certainly under
investigation.

Jonathan Mosen
BrailleNote Product Marketing Manager
HumanWare

DDI: +1-925-566-9265
http://www.humanware.com



            "VIRGIE
            UNDERWOOD"
            <[EMAIL PROTECTED]                                          To
            zon.net>                  "Braillenote List"
            Sent by:                  <[email protected]>
            braillenote-bounc                                          cc
            [EMAIL PROTECTED]
            .com                                                  Subject
                                      Re: [Braillenote] Suggestions and
                                      questions
            13/09/2005 10:50
            a.m.


            Please respond to
            Braillenote List
            <[EMAIL PROTECTED]
             .humanware.com>






Hi Terry,
I was not talking so much about having to replace your batter, I was
talking
about having an extra battery to put in when your regular battery needed
charging.
Maybe it does not make sense to you but I think it would be a good option
to
have.
I would be willing to pay for that privelege.
Virgie Underwood
----- Original Message -----
From: "Bray, Terry" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Tuesday, September 13, 2005 11:25 AM
Subject: RE: [Braillenote] Suggestions and questions


And I thought I was a cynic. I suspect though that there is another
reason why they are not removable. I don't think they are making any
money doing it in fact I bet it is a pain. 95 per hour to have someone
sit there and pull the units apart isn't cost effective at all. Since I
have never opened the unit and looked inside I don't know however
suspect that the redesign would cost more money course then we could all
complain about that cost. I have had my units both of them for over
three years and never replaced the batteries.



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Isaac Obie
Sent: Tuesday, September 13, 2005 11:05 AM
To: Braillenote List
Subject: Re: [Braillenote] Suggestions and questions


Virgie,
Trust me. It won't be offered because it's a money issue! do you think
these companies will willingly give up money? come on. they're out there

to gouge you to death like an angry bull with a matador chasing after
him! It's more than the battery issue that needs attention. Isaac

On Tue, 13 Sep 2005, VIRGIE UNDERWOOD wrote:

Hi Isaac,
Just because this option does not exist now doesn't mean that it can't

ever be offered. If we cannot replace the battery now, then perhaps
Humanware needs to take a look at fixing the battery charging problem.
I know this is probably a difficult problem to fix, and I am not being
critical, but this issue needs to be addressed in my opinion.
Thanks,
Virgie Underwood
----- Original Message ----- From: "Isaac Obie" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Tuesday, September 13, 2005 10:34 AM
Subject: Re: [Braillenote] Suggestions and questions


> Birgie,
> An extra adapter will cost you $50. You can certainly buy as many
> extra adaptors as you want. batteries is another matter. Users
> cannot change their batteries at this time. they probably won't ever

> have that ability. Only the Braille Sense has that ability from
> GWmicro. Isaac
>
> On Tue, 13 Sep 2005, VIRGIE UNDERWOOD wrote:
>
> > Hi list members
> > Is it possible to purchase an extra ac adapter?
> > It would be useful to have an adapter and one at home also. Will
> > Humanware sell an extra battery for the Braille Note family of
> > products? If so, how much would the ac adapter and battery cost?
> > Is it possible for a Braille Note user to replace the battery?
> > If it is not possible now, I think it is something that could be
offered
> > in the near future.
> > What do you think Jonathan, and or, Dean?
> > Thanks for listening.
> > Virgie Underwood
> > ___
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> > http://list.humanware.com/mailman/listinfo/braillenote
> >
> >
>
> ___
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