Hi kathy, I would be extremely surprised if I made any commitment to the cards being released a week after the upgrade. traditionally, there is a delay between electronic and physical release, both here and in every other assistive technology company I'm aware of. However, you can download your update electronically if you wish before your card arrives. We anticipate beginning shipping the cards very soon and appreciate your patience. Jonathan Mosen BrailleNote Product Marketing Manager HumanWare
DDI: +1-925-566-9265 http://www.humanware.com kathy davis <[EMAIL PROTECTED]> Sent by: [EMAIL PROTECTED] 04/02/2006 05:58 p.m. Please respond to Braillenote List <[email protected]> To [email protected] cc Subject [Braillenote] Keynote 7 upgrade Hi, Patricia and List, I thoroughly understand your unhappiness about not finding your serial number for the upgrade. I ordered the upgrade on a card, hence paying $40 more than the electronic version. It had been indicated by Jonathan last month that the cards would be sent out to people within the week after the electronic version was made available. I finally called Humanware Friday, February 3, to ask about the cards. They don't even have them in California yet, and won't be sending them out till later this month (if then). What's wrong with this picture? We're being penalized for choosing to do the upgrade via card. I'm really eager for the upgrade, and to be able to enjoy what all the electronic downloaders have been chatting about. Thanks for reading. Kathy ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
