Hi Kylee, Several BNn Users of my acquaintance, have indicated that they would like address this mattr to someone higher up than Jonathan. He doesn't really deal with Customer Service in the USA. I was told it is not his perrogative. If it is, I apologize. However, these concerns have been going to the BN List for days now and Jonathan has said naught! I'm wondering if US Bn Users would want to contact the Head of Marketing in Californi, Jim Halliday? He knows everyone and can usually be relied upon to get the job done. KC
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