Hi Joseph: I had also tried synchronizing with Active sync 3.6 and I kept getting the error "An error has occurred, the virtual circuit was reset by the remote site." If I go to the Humanware site, is the version of Active sync I will find there 3.8? If so, I'll try downloading it there.
Thanks, Ray Campbell, Help Desk Technician Adaptive Technology Center Chicago Lighthouse for People Who Are Blind or Visually Impaired 1850 W. Roosevelt Road Chicago, IL 60608 312-997-3651 (Voice/Relay) or 888-825-0080 (voice/Relay) [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joseph Lee Sent: Friday, February 10, 2006 11:55 AM To: 'Braillenote List' Subject: RE: [Braillenote] Address List Synchronization Problem This is Joseph. I'm not sure about this either. It is recommended that you use ActiveSync 3.8 or earlier. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ray Campbell Sent: Friday, February 10, 2006 9:36 AM To: Braillenote List Subject: [Braillenote] Address List Synchronization Problem Hi All: I'm having a problem getting Keysync to synchronize my address list with MS Outlook. I'm using a Braillenote M-Power BT running Keysoft 6.2. I'm running MS Outlook XP on a Windows XP Home edition, with Microsoft Active Sync Version 4.1 or 4.01 installed. This was the version of Active Sync I found on Microsoft's website. What happens is this. I have created a partnership and checked that I want to synchronize contacts. I connect to Active Sync on the PC with the BN and then from the BN Utilities Menu, I go to Synchronization. I get the Keysync menu and choose Synchronize now. The BN says it is synchronizing, and gives me a running percentage figure so I can keep track of its progress. Once the sync is done, however, when I go into my address list there are no fields populated in the records even though records have been put into the address list. My Outlook entries are populated like this: Under the first field that comes up under each contact entry, Window-eyes says "full name." I'm typing in the name, first and last. For example, the name John Smitnh I have typed as "John Smith". I have the file as field set to Last name, First Name. So, in the case of John Smith, it would be filed as "Smith, John". Finally, I at least have the e-mail address entered in the contact. Other fields may or may not be populated based on what information I have. Can anyone tell me why the address records are not getting properly populated? What I mean when I say the fields are not getting poppulated just to be clear is that I go into the address list, hit "l" to look up addresses, then on the "Selection List for Address" prompt, I hit enter. I then hear and see nothing from the speech or on the Braille display. When I hit space bar to go into the record, I hear "end of list." I can press space with dots 5-6 and it doesn't give an error tone so it acts like it's going to the next record, but again, no data is there. Thanks, Ray Campbell, Help Desk Technician Adaptive Technology Center Chicago Lighthouse for People Who Are Blind or Visually Impaired 1850 W. Roosevelt Road Chicago, IL 60608 312-997-3651 (Voice/Relay) or 888-825-0080 (voice/Relay) [EMAIL PROTECTED] ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
