I have sometimes found that you need to try that service reset more than
once.

Hopefully you won't have to send it in again!  <SMILE>


--
Carol
[EMAIL PROTECTED] 



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mike Arrigo
Sent: Thursday, February 16, 2006 1:24 AM
To: [email protected]
Subject: [Braillenote] m power problem


Hi all. Ok, having a problem with my voicenote qt m power, I'm wondering
if anyone else has had this. I have a feeling I'm going to need to send
it in, and if so, I'm not going to be happy as it will be the second
time in 2 months. The first time the problem was very similar, and
apparently they replaced the motherboard and the battery. When the
battery charge gets down to around 50 percent or so, then very quickly
it would drop to 8 percent, and then if I didn't connect the adapter
with in 10 minutes or so, the unit would freeze, but if I plugged it in,
all was fine. Well this last time, it's completely locked up. I've tried
the reset with the adapter plugged in, and that did not work. THe last
time I had the problem and called support, they had me try the service
reset, so I tried that figuring I had nothing to lose, again no luck.
I'm hoping that I might get lucky and once the battery dies completely,
I will be able to plug it in and it will reboot itself, that's the only
other thing I can think of. Just wondering if anyone else has had any
luck fixing something like this. I'm running version 7 by the way, the
upgrade installed fine.

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