Dean, I'm also having the same problem. Does ActiveSync have a limit as to how many USB connections it will store. I'm only using one other and that is only a Guest partnership from time to time so I didn't anticipate this problem. I notice Richard had other partnerships in operation that day also which causes me to want to check if it may be ActiveSync related rather than the PK. I don't want to be losing mine just yet . . ..
Any further advice is also welcomed by me. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dean Jackson Sent: Thursday, March 02, 2006 3:17 AM To: Braillenote List Subject: Re: [Braillenote] The PK and ActiveSync again Hello Richard, A few customers have raised this with us and from what they have described is happening and from steps that have been taken to try and correct the problem, it is unlikely that the problem is software related and that we are dealing with a hardware issue here. Internally and many outside Humanware, the BrailleNote PK is used to Activesync via USB on a very regular basis. Therefore, I would suggest that at some point in time, we have a look at the BrailleNote PK to diagnose the problem. Regards, Dean Jackson BrailleNote Product Specialist Humanware 11 Mary Muller Drive Christchurch new Zealand DDI: +64 3 940 2265 Fax: +64-3-384 4933 Email: [EMAIL PROTECTED] Internet: www.humanware.com Skype: pulsedata-support-nz__________________________ ----- Original Message ----- From: "Richard Turner" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Thursday, March 02, 2006 1:32 PM Subject: [Braillenote] The PK and ActiveSync again > At work today, I plugged three different PacMates into the computer > via USB and ActiveSync 3.8 found them each immediately. I plugged the > PK in and nothing happened. Yes, I have the ActiveSync connection set > to USB. > > Given that all the PacMates work, I am inclined to believe that it is > not the USB port, but the PK. Does anyone at Humanware have any idea > at all what could cause this? I am running KeySoft 7. > > Thanks, > Richard > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.375 / Virus Database: 268.1.1/272 - Release Date: 01/03/2006 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.375 / Virus Database: 268.1.1/272 - Release Date: 01/03/2006 ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
