Hi Gail;
Don't feal stupid.  the person that downloaded my data before transplant, told 
me about those cases.  I was just as surprised as you.  My first 2 cf cards did 
not come with cases.  This list is a great place to learn.  It consists of the 
brand new beginners, those that have used their units a while, but still have 
much to learn and the wizzes out there.
Don't be shi.  It took me a while to open up, but now I ask when ever I need 
help.
Good Luck with your unit.
Terry Powers


-----Original Message-----
From: Gail Bryant [mailto:[EMAIL PROTECTED]
Sent: Wednesday, March 08, 2006 8:02 PM
To: Braillenote list
Subject: [Braillenote] Feeling a Bit Stupid


Hello Everyone,

I am a relatively new mpower user.  After getting conected via usb, I 
downloaded to my PC the keysoft upgrade and all of its components for upgrade.

I purchased an SD card, and tried to put it into my unit without 
luck.  So I called Tech support.  I followed all of the steps to the 
letter.  But the card wasn't the size of a postage stamp.  It was 
bigger.  Only after I called Tech support did I figure out with their 
kind help that it was enclosed in a case.  I felt about two inches 
high, but I appreciated their kindness.

May I suggest that in one of the steps indicate that unlatching the 
case for removal is necessary.  I know this sounds simple, but as one 
who has never used an SD card, I didn't realize this.  I didn't have 
anyone around with vision or who had any experience to tell me differently.

Thanksfor listening.

Gail Bryant
Columbia Braille Teaching Services LLC
1212 London Drive
Columbia, MO 65203-2012
Phone: 573 817-5993
Cell: 573 268-4962

Provides quality braille and software instructional services to blind 
children/adults
[EMAIL PROTECTED]


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