Hi Rhonda and others,

In regards to the classic braillenotes/voicenotes, they do run very well on keysoft 7. I do have a number of units running keysoft 7.0 on a classic braillenote/voicenote and they do run very well.

What I have been finding though, people have their flash drive very full and there is not enough room for the upgrade, or parts will not install, because the customer has to much data on the flash drive.

I just had a PK customer call the other day and said his manual was gone, well the first thing I checked was how much room he had left on his flash drive. He had only 100,000 bytes left out of 14mb. so the PK was deleteing things like the manual to give him more room. But eventually his PK would probibly lock up or start deleting other material. So if you are having issues with the keysoft running slow or things missing from the installation, check on how much room you have on your flash drive, remember the classic braillenotes/voicenotes only have about 16mb total size on the flash drive. unlike the MPower units, which have 128mb in total size.

Otherwise, if you are having issues with your classic, it could be signs of hardware issues.
Roger Behm


At 11:27 AM 3/13/2006, you wrote:
Hi Bob, and List:

Bob, several good points were made in your post. I have worked with three people today who just upgraded their classics to 7.0. After one upgrade was installed, the Flash Disk became unavailable. One person lost their manual.

I think the 7.0 is too much for the classics. I can see why it had to be done, because many people felt as though they were being left in the dust, because of the MP-ower and the PK.
Unfortunately, the people I upgraded now wish they could go back.
I don't see any way that the classic could continue to be upgraded.

I had thought about trying to repair my Braille Display, because I need it desperately. It seems that work is not being done on the classic BrailleNote too fast. I spoke with someone today in tech support who told me my unit would probably sit for a while, because of the backlog.

I too apologize for this lengthy post, but would appreciate any information that Humanware could give on some of these problems.


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Adaptive Information Systems INC.
We Make Technology Accessible to the Vision Impaired and  Reading Disabled

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