As far as I remember, it is $500. Some one correct me if I am wrong. It is worth it, though, because anything that goes wrong will be fixed.
Alex

----- Original Message -----
From: "Powers, Terry \(NIH/OD/DEAS\) [E]"
<[EMAIL PROTECTED]
To: "Braillenote List" <[email protected]
Date: Fri, 17 Mar 2006 15:41:55 -0500
Subject: RE: [Braillenote] problems with new transplant

Hi Alex;
After my one year warranty, how much is an extended one?
Terry Powers


-----Original Message-----
From: Alex Parks [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 16, 2006 10:41 PM
To: Braillenote List
Subject: re: [Braillenote] problems with new transplant


Hello,

Sorry, but when I got my mPower, that exact thing happened to me.
I had it for a week, the right side of the space bar got stuck.
I got it back from repair, and five HOURS later, the same thing
happened.  I got it back again, and the space bar is now tilted
left instead of right.  I am under the impression that if I use
the higher side, my key will not stick again.

Sorry, again.  Trust me, I know how frustrating this can be.
That is one nice thing about the mPowers, though: while it
shouldn't have to be done because of this, you can plug in a USB
QUERTY keyboard and use it like that, as long as the space bar
does not touch its board contacts or whatever it uses.  Best
thing to do is invest in an extended warranty: not only are fixes
like this free, but you also get 2? free Braille display
cleanings a year.

Alex

----- Original Message -----
From: "Philip Hall" <[EMAIL PROTECTED]
To: "braillenote" <[email protected]
Date: Thu, 16 Mar 2006 22:26:02 -0500
Subject: [Braillenote] problems with new transplant

Hi.  I am having a hardware problem with my new transplant.  the
left side of
the spacebar seems to be stuck down, and the right side doesn't
work
consistently.  I hope this doesn't mean I have to send it back
already, I
have only had it a few weeks.

phil


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