Hi Sarah; Would it help if one person with this problem, who has 7.0 on disk, would reload it to their machine and see if this clears the problem. It could be a flaw in the down load, since it is not effecting all machines. Just an idea.
Terry Powers Could it also have something to do with whether you downloaded it from the internet, disk or had HW put it on your machine. Is it happening more with transplants or with new units? Just a few things to think about to pin point the bug. -----Original Message----- From: Sarah Cranston [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 22, 2006 2:39 PM To: [EMAIL PROTECTED]; Braillenote List Subject: RE: [Braillenote] Incomplete download confirmed by Bookshare.org Hi Ann, To answer one of your questions, there is no disconnect taking place when files fail to download. I usually download while connected to a wireless network. After I get the "failed to download" message, I can go check my Email, and that downloads just fine. I can also continue surfing the web without problems. However, I cannot download another file until I perform a reset. What's really got all of us confused and frustrated is that this never happened until Keysoft 7. I've been downloading files, both from BookShare and other sources, for quite some time now, and never experienced anything like this until I did this latest upgrade. While I have you on the line, I'm trying like mad to find another site, besides BookShare, that we all can use to test out this problem. I tried Project Gutenberg. I was able to reproduce the download problem, I downloaded one complete file and failed to download the next. However, neither file would unzip when I renamed them with a BKS extension and ran them through the Book Reader. I got two different errors, go figure. <Smile> I did post the URL to the site for downloading Interactive Fiction, but there seems to be some hesitation on the part of list members to experiment with this site. I have some questions about that, but that's a discussion for another post. I have also experienced the same downloading difficulties with sites where one can download wave files, but that won't help KC and other deaf-blind users, for obvious reasons. Any thoughts and suggestions are greatly appreciated, and thanks for trying to help us figure this out. Sarah C -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Ann K. Parsons Sent: Wednesday, March 22, 2006 12:02 PM To: Braillenote List Subject: RE: [Braillenote] Incomplete download confirmed by Bookshare.org Hi all, This is a difficult week to get a hold of vendors because they're all at CSUN. I'd try next week. If the problem isn't with bookshare, then must be in the BN? Could something in the BN be timing out somehow? I mean, if you're downloading files, what happens is that the sender sends packets, and the receiver receives them. If there is a buffer in the receiver's machine, when it gets filled, there is a period of time when packets are stopped from being received. Could something be triggering a "hang-up", a disconnect or something? I mean if you only get a partial file, that means that the connection on one end or the other has broken for some reason. It sure is a puzzler. Ann P. -- Ann K. Parsons email: [EMAIL PROTECTED] WEB SITE: http://home.eznet.net/~akp Skype: Putertutor "All that is gold does not glitter. Not all those who wander are lost." JRRT ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
