Hello all, Firstly, this email should not be interpreted Along with our projects that we are currently undertaking to develop new functionality in the KeySoft application (common on all of the BrailleNote family of products), we are also conducting an ongoing investigation on many aspects of our existing functionality and how we might enhance it, which in turn, will improve the user experience for BrailleNote users around the World. As part of that investigation, we are researching possibilities in how we might technically improve the handling and support of Microsoft Word files on the BrailleNote. However, in order to carry out this investigation in a thorough and methodical manner, we require your assistance. To ensure that research and any resulting tests are and can be performed in a timely but detailed manner, we require as many Microsoft Word documents that you are willing to share with us as possible. All data sent to us and that contained within received documents will be treated in confidence and will not be shared outside Humanware.
It would be useful for us to have documents that you would typically or be expected to open on the BrailleNote. Documents will be gratefully received with or without pictures, tables or no tables, created in Word 95, Word XP or any version in between, irrespective of whether they currently open on the BrailleNote or otherwise. To help us in this cause, we have set up an email database to store any files you choose to send our way. To submit an email to the database, please send an email to [EMAIL PROTECTED] and attached documents and any information provided in the email will be reviewed by those members of the BrailleNote Development team currently working on this investigation. Please do not attempt to enter into any correspondence with Humanware staff via the above email address as email will not go directly to any inbox and the database will likely be checked, depending on the current stage of the investigation, only on a weekly basis. Please continue to direct all email to Humanware staff, via the normal email addresses. In the US, technical support can be contacted by sending email to [EMAIL PROTECTED] and folks in the UK and Europe can contact technical support at [EMAIL PROTECTED] or alternatively, phone your nearest Humanware office or contact the dealer where Humanware product was purchased if support is required. Finally, we would ask that, if possible, when submitting a Microsoft Word document to assist us, please provide the following information: A. Version of Keysoft being used on BrailleNote. B. Whether the file opens on your BrailleNote. C. What version of Microsoft Word was originally used to create the file. We sincerely thank you for your cooperation on and in this matter and look forward to hearing from you soon. Regards, Dean Jackson BrailleNote Product Specialist Humanware 11 Mary Muller Drive Christchurch new Zealand DDI: +64 3 940 2265 Fax: +64-3-384 4933 Email: [EMAIL PROTECTED] Internet: www.humanware.com Skype: pulsedata-support-nz__________________________ ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
