Hi KC, yes, it does sound like you missed the detailed message I posted on this subject a couple of weeks ago. We know there is an issue with the Download manager in KeySoft 7, and we should have it fixed in the next release.
I should emphasise that the issue is not related to Bookshare specifically. It occurs no matter what you download, so whether it's books from Bookshare, games, or media files, you may well encounter this problem. I hope this helps and we apologise for the inconvenience. Jonathan Mosen BrailleNote Product Marketing Manager HumanWare DDI: +1-925-566-9265 http://www.humanware.com kathleen spear <[EMAIL PROTECTED]> Sent by: [EMAIL PROTECTED] 01/04/2006 02:37 p.m. Please respond to Braillenote List <[email protected]> To Braillenote List <[email protected]> cc Subject Re: the failing download issue, RE: [Braillenote] Bookshare Greg and List, It has been more than 3 weeks since we started talking about this issue on the List. Unless I'vemissed something, in that time, I believe Dean has been the only one to recognize the problem, but didn't have a solution. I know the CSUN Technology Conference has been over for a week. It is possible HW and Benetech are working together on the problem. (Sarah C., and others, are certain the problem isn't with Bookshare and so am I.) I'm wondering if someone from HW would at least let us know someone is trying to deal with the issue and what is happeing. I can't get any books from anywhere! How about it Humanware staff? KC > ----- Original Message ----- >From: "gregw1" <[EMAIL PROTECTED] >To: "Braillenote List" <[email protected] >Date: Fri, 31 Mar 2006 13:03:58 -0500 >Subject: Re: the failing download issue, RE: [Braillenote] Bookshare >Hello, > I have a bn classic running 7.0 and am experiencing the same problem. >Greg >----- Original Message ----- >From: "Sarah Cranston" <[EMAIL PROTECTED] >To: "Braillenote List" <[email protected] >Sent: Friday, March 31, 2006 9:36 AM >Subject: the failing download issue, RE: [Braillenote] Bookshare >Hi Nancy, >There was a lot of on-list discussion of this very issue a couple weeks ago. >In short, there are quite a few of us experiencing the identical problem, >the inability to download more than one, or possibly two, files >consecutively without the downloading aborting prematurely. Also, and this >is extremely important to keep in mind, the problem is not with BookShare, >but instead with Keysoft 7. Any site from which someone can download files >exhibits the same behavior, failure to fully download and files that appear >corrupted because they are incomplete. I first noticed the problem when I >attempted to download games from the Interactive Fiction Archive. Another >user has the same problem when she attempts to download podcasts from >BlindCoolTech and other sources. We all have the BookShare issue, at least >those of us who are members. The only temporary cure is, as you pointed >out, a reset. However, having to reset each and every time one wants to >download something gets pretty old pretty fast. As far as I know, it is >only mPower users who are having this problem. (If I've got that incorrect, >someone please set me straight.) Most of those who have reported having >trouble have had their Braille displays transplanted into mPowers, but there >is at least one VNQT mPower user with the same thing going on. Both BT and >QT units are involved. >I hope this helps to shed some light on your problem, and rest assured that >you are not alone and that HW knows about the issue. >Sarah >-----Original Message----- >From: [EMAIL PROTECTED] >[mailto:[EMAIL PROTECTED] Behalf Of Nancy Ungar >Sent: Thursday, March 30, 2006 9:56 PM >To: Braille Note >Subject: [Braillenote] Bookshare >Hi. I'm sure there's enough room on my 4 gig Cf card, but I >occasionally now get hung up with Bookshare since Ks7. I have an >18-35ll Bt m-power transplant, and sometimes the book will >download to a certain point, and the file will disappear. >Sometimes when I know the file has downloaded completely, it'll >say "password, I'll put the password in, hit enter, and it'll say >invalid password. Then I must erase the file, do a reset and >usually get the whole book on the card again. It's weird. I'm >not sure it's because I had to put Bookshare in My Favorites >myself, because my transplant didn't even have Bookshare on it >when I received it. I can't imagine that that would make a >difference, because ts where Pulse Data puts it, right? I don't >think it's burned into rom or anything. I'm typing my password >correctly, and I'm wondering if anyone with a Qt or Bt keyboard >is having any strange quirks since Keysout 7. I'm referring to >m-power users, and I never had any problems until Ks7, which I >still like, of course. It's not as if I don't have many books to >read, but I'm so addicted to downloading books that sound good, >and it'll take me a couple lifetimes to read them all, grin. >Thanks for any feedback you give me. It could be that I'm >wearing the one card out, who knows. Talk to you later. >Nancy >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
