Hi KC, oh no problem at all! You're not out of line in the slightest in asking that the product work as it should. You have the absolute right to expect that. I was just recapping the message I sent a couple of weeks ago, which it sounds like you missed. Sarah's work-arounds, for the moment, are the best option, which should at least allow you to continue downloading although it will require a bit of resetting.
Cheers, Jonathan Mosen BrailleNote Product Marketing Manager HumanWare DDI: +1-925-566-9265 http://www.humanware.com ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
