Yes, Mary Ellen, Sam has helped me twice, and she was very patient and took her time. Also, when I had to send in my PK for repairs, they got it back to me in a very timely manner. Monica with her incredihound, Grandpa James MSN and Email: [EMAIL PROTECTED]
----- Original Message ----- From: "Mary Ellen Earls" <[EMAIL PROTECTED]> To: "Braillenote List" <[email protected]> Sent: Thursday, April 06, 2006 9:40 AM Subject: [Braillenote] Public Praise for tec support: Hello folks! I would like to take this opportunity to publically praise a most cheerful young lady named Sam from Humanware Tech Support whom in about 2 minutes got my Braille Display working in tip top order in Grade 2 Braille again. With all of the whining, crying and complaining which gets generated on lists such as this, I think Humanware Staff, especially those in New Zeland should know that your staff are highly professional and certainly have satisfied me in a most timely manner. I also would like to praise Dave Wilkinson who called me in a timely manner and gave helpful hints which although did not solve the problem immediately, gave me ideas for future referance. So to all the staff of Humanware a huge Thank you. Yours very sincerely, Mary Ellen Earls ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
