Thanks for a nice message, Mary Ellen!  It is not that often that we hear a 
positive note on this list.  We need some more messages like this.
Sorry I am so far behind, I am moving.

Terry Powers


-----Original Message-----
From: Mary Ellen Earls [mailto:[EMAIL PROTECTED]
Sent: Thursday, April 06, 2006 10:40 AM
To: Braillenote List
Subject: [Braillenote] Public Praise for tec support:


Hello folks!
I would like to take this opportunity to publically praise a most cheerful 
young lady named Sam from Humanware Tech Support whom in about 2 minutes got 
my Braille Display working in tip top order in Grade 2 Braille again.
With all of the whining, crying and complaining which gets generated on 
lists such as this, I think Humanware Staff, especially those in New Zeland 
should know that your staff are highly professional and certainly have 
satisfied me in a most timely manner.
I also would like to praise Dave Wilkinson who called me in a timely manner 
and gave helpful hints which although did not solve the problem immediately, 
gave me ideas for future referance.
So to all the staff of Humanware a huge Thank you.
Yours very sincerely,
Mary Ellen Earls 



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