I must say that Rich said all I could say. I too didn't really
know Dean well, but I witnessed his strong presence on this list and
his ability and talent to help people often. My sympathies go out to
HumanWare and the family of Mr. Jackson. He was a man any company
would have valued as a technical support person and one who will be
truly missed.
All the Best
John D. Panarese
Managing Director
Technologies for the Visually Impaired, Inc.
9 Nolan Court
Hauppauge, NY 11788
Tel/Fax, (631) 724-4479
Email, [EMAIL PROTECTED] net
Internet, http://www.tvi-web.com
AUTHORIZED DISTRIBUTORS FOR PORTSET SYSTEMS LTD, COMPSOLUTIONS VA,
PREMIER ASSISTIVE TECHNOLOGIES, INDEX, PAPENMEIER, REPRO-TRONICS,
DUXBURY, DANCING DOTS, ROBOTRON AND OTHER PRODUCTS FOR THE BLIND AND
VISUALLY IMPAIRED
On Apr 12, 2006, at 1:45 PM, Richard Ring wrote:
Greetings:
I did not know Mr. Jackson personally. I do know, however, that he
was
a great resource for all of us on this list. He always attempted to
work with people who were having problems, and it seems to me he went
the extra mile on many occasions. I will also remember him for how
hard
he tried to keep us all on topic, and how concerned he was that people
on this list treated one another with dignity and respect. Since I
often find myself doing tech support, I can identify with anyone who
does it as well as he did, and I know that Humanware will truly feel
this loss. I sometimes think that there are no good words, no right
words, no set of phrases that can touch the void left when someone
passes away. So, I'll say this.
Here's to a man who lived too short, and worked quite hard for all of
us.
Goodbye, Mr. Jackson!
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Shane
Jackson
Sent: Wednesday, April 12, 2006 11:58 AM
To: 'Braillenote List'
Subject: RE: [Braillenote] Statement from Richard mander,humanware's
Chief Executive officer
Hello, Jonathan and list. This is absolutely devastating news. Dean
was
such a fine fellow; and he always provided information that was
useful,
thorough, and usually right on the money. I've worked as a contract
tech
support person for Humanware for a little over five months now, and
Dean
was
always there with emails of support and help when I needed it. What a
joy
it was to actually speak to this gentleman one time, as I did, and I
wish
there had been more times. We will miss you, Dean. Big time, and
I do
mean, bit time.
Shane Jackson
Hoover, Alabama, USA.
Amateur Radio Station: K4JSJ
MSN: [EMAIL PROTECTED]
Skype: cadal728
Web Site: http://www.shanejackson.net
Podcast: http://feeds.feedburner.com/Shaneslivejournal
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