Hello!

First, let me thank you for letting me do a test message earlier this week. It just has been a busy week and I intended to send this to explain why I did the test message.

Over the past four or five years, I asked you and Humanware numerous times to help me resolve my problem but none of you came to my assistance. I almost got help from Sam at Tech Support but she fell shot of helping me after I responded with answers to her questions. Finally I figured this ENTIRELY on my own.

Here's the situation. I have five different email accounts on my BrailleNote. No matter from which account I used, every time I sent out message, it always showed that it came from my main email account and not from the account from which I was sending out the message. I asked you all for help but...

Finally, after checking the account, I realized that I used my main account address as the "primary" one which I should not have done. I fixed them all and the rest was magic.

Sorry but thank you.

Jeff


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