Hi Alex, couldn't agree more. There will be a maintenance update coming 
for KeySoft 7.0 in the near future. This has no new features, but is 
entirely dedicated to addressing issues identified by users. The Planner 
alarm one and the downloading issue are issues we expect to address in 
this release.

Jonathan Mosen
BrailleNote Product Marketing Manager
HumanWare

DDI: +1-925-566-9265
http://www.humanware.com



Alex Parks <[EMAIL PROTECTED]> 
Sent by: [EMAIL PROTECTED]
23/04/2006 09:22 p.m.
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Subject
[Braillenote] Planner fix in patch instead of next KS release?






Hi HW,

I have read the post about the planner/alarm problems being 
fixed.  When this is complete, could you not wait for another 
year and the next KS release, but instead release this as a 
patch? It seems unfair to pay for a fix to a feature you expect 
to work already.  It is like buying a TV that has no sound, and 
the company saying, "Oh, well, sorry.  Pay us and we will give 
you that basic feature".  Not to say that HW is unfair in their 
products, it is just that people expect the alarms to work, and 
should not have to pay to have that basic expectation met.  You 
market the BN's as having a planner with alarms, so anyone 
expects to have said alarms.

Sorry for going on, and on, and on about this.  For what it is 
worth, I feel better now that I have sent this email.

Alex

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