Hi all,
Joshua, I'll try to answer your questions.
Joshua Young writes:
> I would like to here of people's experiences purchasing BN's. I sent the
> following email to Sendero.
You don't mention GPS here. The only reason to order from Sendero is
if you want the GPS. Otherwise order from Humanware.
>
> I am interested in ordering an mPower BT 18. I would like to order online.
>
> 1. Why is the online price cheaper? Why doesn't HW have online ordering?
Humanware probably doesn't have online ordering because it is easier
to talk about purchasing an item which costs thousands of dollars on
the phone. You can still use your credit card. If you want to order
online because you cannot use the phone effectively, I believe they
have TDD access. Or you can call via relay.
> 2. Would I get the same level of tech support from HW if I order from
> Sendero?
You would get the same level of support for the BN from Humanware, but
again, only buy from Sendero if you are interested in the GPS
software. That's why they sell the Human ware products, to go with
the GPS.
> 3. Is the one year warranty from Sendero? What does it cover?
This again is a sticky question, Joshua because you do not mention the
GPS here. Humanware gives a one year warrantee which can be extended
for a price. I believe the GPS from Sendero is also under warrantee
for a year.
> 4. Does Sendero sell SMA's?
> In short, is purchasing from Sendero different from HW?
Again, yes, yes and yes, because you only purchase from Sendero if you
plan to buy the GPS software. If you just want the BN, then go to
Humanware.
>
> Here is an additional question I have not sent.
> 5. Does purchasing require a deposit or holding of funds?
I believe you have to purchase the item/items upfront and the whole
price must be given.
HTH,
Ann P.
--
Ann K. Parsons
email: [EMAIL PROTECTED]
WEB SITE: http://home.eznet.net/~akp
Skype: Putertutor
"All that is gold does not glitter.
Not all those who wander are lost." JRRT
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