Well, your right in that on a normal port it has a window covering it, but in my case, the infrared port doesn't have this covering, and all that is there is a rectangular hole. I can actually get the very tip of my finger just inside the hole. Tech support told me that it shouldn't be like that at all, and subsequently advised me to send it in for repair. So, come tomorrow, it's off to Humanware my new love goes. Isaih

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